Effective Date: 01/05/2025
Last Updated: 01/05/2025
At Reflection Solar & Energy Pvt. Ltd. , your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us—whether online, via our website, or through our sales and service channels.
1. What Information We Collect
We may collect the following types of information:
a. Personal Data
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Full Name
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Phone Number
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Email Address
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Business Name & Address
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Project Location & Site Details
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PAN/GST for billing (if applicable)
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Bank/payment details (when required for transactions)
b. Technical Data
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IP address, browser type, operating system
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Device and network information
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Website usage behavior via cookies and tracking tools
2. Purpose of Collecting Your Information
We collect and process your information for the following purposes:
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To respond to inquiries and consultation requests
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To prepare customized solar proposals and project estimates
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To carry out EPC contracts and service delivery
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To handle billing, payments, or government subsidy documentation
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To communicate project updates and service alerts
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To send newsletters, offers, and educational content (with opt-out option)
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To analyze user behavior and improve website experience
3. Sharing of Information
We may share data with:
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Internal teams and engineers for site planning or execution
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Payment gateways and logistics partners
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Government agencies (for regulatory compliance and subsidies)
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Authorized third-party service providers under NDA
We do not sell your personal data under any circumstances.
4. Data Protection Measures
We take appropriate administrative, technical, and physical measures to safeguard your personal data against unauthorized access, misuse, or loss.
5. Cookies and Analytics
Our website may use cookies and third-party analytics tools like Google Analytics to understand user preferences and improve our services. You can adjust your browser settings to block cookies if preferred.
6. Your Data Rights
You may:
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Request access to your stored data
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Request updates or corrections
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Request deletion of your data (as per legal obligations)
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Opt out of promotional communications
Email us at: [email protected]
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined or to comply with applicable laws.
8. Third-Party Sites
Links on our website to third-party sites are not governed by this policy. Please review their privacy terms separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Please refer back to this page for the most current version.